Easy to use solutions
Workflow
> Online, centralized service request recording system (walk-in, phone, mail, fax, etc).> Custom notifications, issue resolution, customizable, performance dashboards
Reporting
> Dashboard provides rich, graphical views on request types, status & more.> Customize performance and trend reports to inform management decisions
Forms
> Upload existing paper forms online> Create custom electronic forms that constituents can submit online
Portal & Community
All cities will have a public portal and mobile phone application for constituents to access critical local city information about their leaders and services.
Web 2.0 & Social Media
We enable your city to consolidate social strategies. Our system will help municipal leaders incorporate innovative social media tools into their communication strategies.
Implementation
> Implemented in less than 1 week by your own staff (no IT staff required)> Only internet connection is needed. No additional hardware, software or staff required
Security
> Data protected through the use of separate data centers that provide extensive backup, data archive, and failover capabilities
What is web-based software?
Web-based software is provided through the internet and can be access through a web browser. There is nothing to install and you don't have to worry about upgrades. If you have ever used a program like Gmail, Yahoo Mail, or Hotmail, then you have used web-based software before.
Why is it better?
- Safter: Data backed up daily in enterprise-class servers
- Centralized & Accessible:Your data is centralized in one place, and can easily be accessed from anywhere- at work orin the field.
- Innovative: Upgrades are automatic, allowing your city to remain cutting-edge, without being stuck using obsolete technology.
- Cost-effective: Our affordable monthly fees are predictable and lower than any of our competitors.
- Scalable: Use features that fit your needs, with the ability to expand to meet new and growing demands.
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clearTech was designed to be implemented and used by non-technology oriented staff, and can be used like any website, so that staff can easily utilize the full benefits of our management tools.
